/* =========================================================
   1. DESIGN TOKENS  (css/tokens.css in the real project)
   Minerva brand palette: black, grey, red #E01B22.
   ========================================================= */
:root{
  --black:#000000; --black-700:#262626; --black-50:#EDEDED;
  --red:#E01B22; --red-700:#B8141A; --red-50:#FDEAEA;
  --grey-900:#1A1A1A; --grey-600:#5C5C5C; --grey-300:#D9D9D9; --grey-100:#F4F4F4;
  --ink:var(--grey-900); --muted:var(--grey-600); --line:#DEDEDE;
  --bg:var(--grey-100); --surface:#FFFFFF; --surface-2:#FAFAFA;
  --great:#1F7A4D; --great-50:#E7F4EC;
  --okay:#9A6700; --okay-50:#FDF4DC;
  --needs:#C4151C; --needs-50:#FDEAEA;
  --new:#1D5FA8; --new-50:#E6EFFA;
  --prog:#9A6700; --prog-50:#FDF4DC;
  --res:#1F7A4D; --res-50:#E7F4EC;
  --focus:#2F6FDB;
  --radius-sm:6px; --radius:10px; --radius-lg:16px;
  --shadow:0 1px 2px rgba(0,0,0,.06),0 4px 16px rgba(0,0,0,.06);
  --font:"Public Sans",system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  --serif:"Source Serif 4",Georgia,"Times New Roman",serif;
  color-scheme:light dark;
  box-sizing:border-box;
  padding-top:env(safe-area-inset-top,0px);
  padding-bottom:env(safe-area-inset-bottom,0px);
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    --ink:#EDEDED; --muted:#A3A3A3; --line:#333333;
    --bg:#0D0D0D; --surface:#171717; --surface-2:#1F1F1F;
    --black-50:#2A2A2A; --red-50:#3A1618; --great-50:#123326; --okay-50:#3A2D0E;
    --needs-50:#3A1618; --new-50:#14294A; --prog-50:#3A2D0E; --res-50:#123326;
    --great:#4CC38A; --okay:#E0B34A; --needs:#FF5A5F; --new:#6FA8F0; --prog:#E0B34A; --res:#4CC38A;
  }
}
:root[data-theme="dark"]{
  --ink:#EDEDED; --muted:#A3A3A3; --line:#333333;
  --bg:#0D0D0D; --surface:#171717; --surface-2:#1F1F1F;
  --black-50:#2A2A2A; --red-50:#3A1618; --great-50:#123326; --okay-50:#3A2D0E;
  --needs-50:#3A1618; --new-50:#14294A; --prog-50:#3A2D0E; --res-50:#123326;
  --great:#4CC38A; --okay:#E0B34A; --needs:#FF5A5F; --new:#6FA8F0; --prog:#E0B34A; --res:#4CC38A;
}
*,*::before,*::after{box-sizing:inherit}
html{height:100%;scroll-padding-top:env(safe-area-inset-top,0px)}
body{margin:0;min-height:100%;background:var(--bg);color:var(--ink);font:400 15px/1.55 var(--font);-webkit-font-smoothing:antialiased}
h1,h2,h3{font-family:var(--serif);font-weight:600;line-height:1.2;margin:0 0 .4em;color:var(--ink)}
h1{font-size:clamp(1.7rem,3vw,2.3rem)} h2{font-size:1.35rem} h3{font-size:1.08rem}
p{margin:0 0 1em} a{color:var(--new)}
img,svg{max-width:100%}
:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-radius:4px}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.skip{position:absolute;left:8px;top:-60px;background:var(--black);color:#fff;padding:8px 14px;border-radius:6px;z-index:99}
.skip:focus{top:8px}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

/* =========================================================
   2. COMPONENTS  (css/components.css)
   ========================================================= */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:0 18px;border-radius:var(--radius-sm);border:1px solid transparent;font:600 14px var(--font);cursor:pointer;text-decoration:none;transition:background .15s}
.btn-primary{background:var(--red);color:#fff}.btn-primary:hover{background:var(--red-700)}
.btn-dark{background:var(--black);color:#fff}.btn-dark:hover{background:var(--black-700)}
.btn-ghost{background:transparent;border-color:var(--line);color:var(--ink)}.btn-ghost:hover{background:var(--surface-2)}
.btn-sm{min-height:34px;padding:0 12px;font-size:13px}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}
.field label,.legend{font-weight:600;font-size:14px}
.hint{color:var(--muted);font-size:13px;font-weight:400}
.input,.select,.textarea{width:100%;min-height:44px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface);color:var(--ink);font:inherit}
.textarea{min-height:130px;resize:vertical}
.input:focus,.select:focus,.textarea:focus{border-color:var(--focus);outline:2px solid color-mix(in srgb,var(--focus) 30%,transparent)}
.input[aria-invalid="true"],.textarea[aria-invalid="true"]{border-color:var(--red)}
.error{color:var(--red);font-size:13px;font-weight:600}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px}
.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12.5px;font-weight:600;white-space:nowrap}
.badge::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.b-new{background:var(--new-50);color:var(--new)} .b-in_progress{background:var(--prog-50);color:var(--prog)} .b-resolved{background:var(--res-50);color:var(--res)}
.b-great{background:var(--great-50);color:var(--great)} .b-okay{background:var(--okay-50);color:var(--okay)} .b-needs_improvement{background:var(--needs-50);color:var(--needs)}
.b-admin{background:var(--black-50);color:var(--black)} .b-staff{background:var(--surface-2);color:var(--muted)}
:root[data-theme="dark"] .b-admin{color:#D0D0D0}
.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface)}
table{width:100%;border-collapse:collapse;font-size:14px}
th{text-align:left;font-weight:600;color:var(--muted);font-size:12.5px;padding:11px 14px;border-bottom:1px solid var(--line);background:var(--surface-2);white-space:nowrap}
td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:top}
tr:last-child td{border-bottom:0}
tbody tr.clickable{cursor:pointer} tbody tr.clickable:hover{background:var(--surface-2)}
.clip{max-width:340px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--black);color:#fff;padding:12px 18px;border-radius:8px;box-shadow:var(--shadow);z-index:80;font-weight:500}
.modal-bg{position:fixed;inset:0;background:rgba(0,0,0,.5);display:grid;place-items:center;z-index:70;padding:16px}
.modal{background:var(--surface);border-radius:var(--radius-lg);padding:24px;width:min(520px,100%);max-height:90vh;overflow:auto}
.empty{padding:40px 20px;text-align:center;color:var(--muted)}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.spread{justify-content:space-between}
.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
@media (max-width:640px){.grid-2{grid-template-columns:1fr}}

/* Wordmark — replace with official logo (inline SVG or data: URI) */
.wordmark{display:inline-flex;align-items:center;gap:10px;text-decoration:none;color:inherit}
.wordmark .mark{width:34px;height:34px;border-radius:6px;background:var(--red);display:grid;place-items:center;color:#fff;font:600 19px var(--serif)}
.wordmark .name{font:600 19px/1 var(--serif);letter-spacing:.06em}
.wordmark img.logo{display:block;height:40px;width:auto;max-width:200px}
.wordmark img.logo[hidden]{display:none}
.wordmark .fallback{display:inline-flex;align-items:center;gap:10px}
.wordmark .fallback[hidden]{display:none}
.wordmark.patch{background:#fff;padding:6px 10px;border-radius:6px}
.wordmark.patch img.logo{height:32px;max-width:180px}
.wordmark .sub{display:block;font:500 11.5px/1.4 var(--font);letter-spacing:.02em;opacity:.8;margin-top:3px}

/* =========================================================
   3. PUBLIC FEEDBACK PAGE
   ========================================================= */
.pub-header{background:var(--black);color:#fff}
.pub-header .inner{max-width:1080px;margin:0 auto;padding:16px 20px;display:flex;justify-content:space-between;align-items:center;gap:12px}
.pub-header a.plain{color:#fff;opacity:.85;font-size:14px;text-decoration:none}
.pub-band{background:var(--black);color:#fff;padding:28px 20px 96px}
.pub-band .inner{max-width:1080px;margin:0 auto}
.pub-band h1{color:#fff;max-width:18ch}
.pub-band p{max-width:58ch;opacity:.88;margin:0}
.pub-main{max-width:1080px;margin:-72px auto 0;padding:0 20px 48px;display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:24px;align-items:start}
.pub-form{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow);padding:clamp(20px,4vw,36px);border-top:4px solid var(--red)}
.pub-aside .card{margin-bottom:16px}
.pub-aside h3{font-size:1rem}
.pub-aside ul{padding-left:18px;margin:0;color:var(--muted);font-size:14px}
@media (max-width:860px){.pub-main{grid-template-columns:1fr}}
fieldset{border:0;padding:0;margin:0 0 22px}
.seg{display:grid;grid-template-columns:1fr 1fr;border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden;margin-top:8px}
.seg input{position:absolute;opacity:0}
.seg label{padding:12px;text-align:center;cursor:pointer;font-weight:600;font-size:14px;background:var(--surface)}
.seg label+input+label,.seg input+label+input+label{border-left:1px solid var(--line)}
.seg input:checked+label{background:var(--black);color:#fff}
.seg input:focus-visible+label{outline:3px solid var(--focus);outline-offset:-3px}
.rating{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:8px}
.rating input{position:absolute;opacity:0}
.rating label{border:2px solid var(--line);border-radius:var(--radius);padding:16px 8px 14px;text-align:center;cursor:pointer;display:flex;flex-direction:column;align-items:center;gap:8px;font-weight:600;font-size:14px;background:var(--surface);transition:border-color .15s,background .15s}
.rating label svg{width:34px;height:34px}
.rating label:hover{border-color:var(--muted)}
.rating input:focus-visible+label{outline:3px solid var(--focus);outline-offset:2px}
.rating input[value=great]:checked+label{border-color:var(--great);background:var(--great-50);color:var(--great)}
.rating input[value=okay]:checked+label{border-color:var(--okay);background:var(--okay-50);color:var(--okay)}
.rating input[value=needs_improvement]:checked+label{border-color:var(--needs);background:var(--needs-50);color:var(--needs)}
.divs{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:8px}
.divs input{position:absolute;opacity:0}
.divs label{display:flex;flex-direction:column;gap:3px;padding:12px 14px;border:2px solid var(--line);border-radius:var(--radius);cursor:pointer;background:var(--surface);font-size:14px}
.divs label span{color:var(--muted);font-size:12.5px;line-height:1.4}
.divs label:hover{border-color:var(--muted)}
.divs input:checked+label{border-color:var(--red);background:var(--red-50)}
.divs input:focus-visible+label{outline:3px solid var(--focus);outline-offset:2px}
@media (max-width:560px){.divs{grid-template-columns:1fr}}
.consent{display:flex;gap:12px;align-items:flex-start;margin-top:14px;padding:12px 14px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-2)}
.consent input{width:20px;height:20px;margin:2px 0 0;flex:none;accent-color:var(--red);cursor:pointer}
.consent label{font-size:14px;line-height:1.5;cursor:pointer}
.consent label a{display:inline-block;margin-left:4px}
.consent:has(input[aria-invalid="true"]){border-color:var(--red)}
.consent-detail{margin-top:12px;font-size:14px}
.consent-detail summary{cursor:pointer;color:var(--new)}
.consent-detail p{margin:8px 0 0;padding:10px 12px;border-left:3px solid var(--line)}
.identity-fields{border-left:3px solid var(--black-50);padding-left:16px;margin:-6px 0 22px}
.anon-note{background:var(--surface-2);border:1px dashed var(--line);border-radius:var(--radius-sm);padding:12px 14px;font-size:14px;color:var(--muted);margin:-6px 0 22px}
.hp{position:absolute;left:-9999px}
.thanks{text-align:center;padding:12px 4px}
.thanks .tick{width:64px;height:64px;border-radius:50%;background:var(--great-50);color:var(--great);display:grid;place-items:center;margin:0 auto 16px}
.thanks .ref{display:inline-block;margin:6px 0 20px;padding:8px 14px;border:1px solid var(--line);border-radius:6px;font-weight:700;letter-spacing:.05em;background:var(--surface-2)}
.pub-footer{max-width:1080px;margin:0 auto;padding:20px;color:var(--muted);font-size:13px;display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px;border-top:1px solid var(--line)}
.pub-footer a{color:var(--muted)}

/* =========================================================
   4. LOGIN
   ========================================================= */
.login-wrap{min-height:100%;display:grid;grid-template-columns:1fr 1fr}
.login-side{background:var(--black);color:#fff;padding:40px;display:flex;flex-direction:column;justify-content:space-between}
.login-side h2{color:#fff;font-size:1.9rem;max-width:16ch}
.login-side p{opacity:.8;max-width:42ch}
.login-form{display:grid;place-items:center;padding:32px 20px}
.login-form .box{width:min(400px,100%)}
.demo{margin-top:20px;font-size:13px;color:var(--muted);background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:12px}
.demo button{background:none;border:0;color:var(--new);font:inherit;font-weight:600;cursor:pointer;padding:2px 0}
@media (max-width:800px){.login-wrap{grid-template-columns:1fr}.login-side{padding:24px}.login-side .big{display:none}}

/* =========================================================
   5. APP SHELL (internal)
   ========================================================= */
.app{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}
.side{background:var(--black);border-right:1px solid var(--line);color:#fff;padding:18px 12px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:18px;overflow:auto}
.side .wordmark{padding:4px 8px 10px}
.nav{display:flex;flex-direction:column;gap:2px}
.nav .group{font-size:12px;opacity:.6;padding:14px 12px 6px}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:6px;color:#D6D6D6;text-decoration:none;font-weight:500;font-size:14px}
.nav a svg{width:18px;height:18px;flex:none;opacity:.85}
.nav a:hover{background:rgba(255,255,255,.07);color:#fff}
.nav a[aria-current="page"]{background:rgba(255,255,255,.12);color:#fff;box-shadow:inset 3px 0 0 var(--red)}
.side .foot{margin-top:auto;font-size:12px;opacity:.6;padding:0 12px}
.top{display:flex;align-items:center;gap:12px;padding:12px 24px;background:var(--surface);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
.top .search{flex:1;max-width:420px;position:relative}
.top .search input{padding-left:36px}
.top .search svg{position:absolute;left:11px;top:13px;width:18px;height:18px;color:var(--muted)}
.menu-btn{display:none}
.avatar{width:36px;height:36px;border-radius:50%;background:var(--black-50);color:var(--black);display:grid;place-items:center;font-weight:700;font-size:13px;flex:none}
:root[data-theme="dark"] .avatar{color:#D0D0D0}
.userchip{display:flex;align-items:center;gap:10px;margin-left:auto;text-decoration:none;color:inherit}
.userchip small{display:block;color:var(--muted);font-size:12px}
.content{padding:24px;max-width:1280px}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:20px}
.page-head p{color:var(--muted);margin:0}
@media (max-width:980px){
  .app{grid-template-columns:1fr}
  .side{position:fixed;left:0;top:0;bottom:0;width:260px;z-index:60;transform:translateX(-100%);transition:transform .2s;padding-top:calc(18px + env(safe-area-inset-top,0px))}
  .side.open{transform:none}
  .menu-btn{display:inline-flex}
  .userchip .who{display:none}
  .content{padding:16px}
  .top{padding:10px 16px;top:env(safe-area-inset-top,0px)}
}
.scrim{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:55}

/* Dashboard */
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:20px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px}
.kpi .v{font:600 1.9rem/1.1 var(--serif);margin-top:4px}
.kpi .l{color:var(--muted);font-size:13px;font-weight:600}
.kpi .s{color:var(--muted);font-size:12.5px;margin-top:4px}
.kpi.accent{background:var(--black);border-color:var(--black);color:#fff}
.kpi.accent .l,.kpi.accent .s{color:#BDBDBD}
.kpi .dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:6px}
@media (max-width:980px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}
.mix{display:flex;height:14px;border-radius:999px;overflow:hidden;background:var(--line);margin:10px 0 12px}
.mix span{display:block;height:100%}
.legend-row{display:flex;gap:16px;flex-wrap:wrap;font-size:13px;color:var(--muted)}
.dash-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:16px}
@media (max-width:1100px){.dash-grid{grid-template-columns:1fr}}

/* Filters */
.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.filters .input,.filters .select{min-height:40px;width:auto;flex:1 1 160px}
.filters .input{flex:2 1 220px}

/* Detail */
.detail{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:16px}
@media (max-width:980px){.detail{grid-template-columns:1fr}}
.quote{font:500 1.08rem/1.65 var(--serif);border-left:3px solid var(--red);padding:4px 0 4px 16px;margin:14px 0}
.meta{display:grid;grid-template-columns:auto 1fr;gap:8px 14px;font-size:14px}
.meta dt{color:var(--muted)} .meta dd{margin:0;font-weight:500}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{position:relative;padding:0 0 18px 26px}
.timeline li::before{content:"";position:absolute;left:6px;top:6px;width:9px;height:9px;border-radius:50%;background:var(--black)}
.timeline li::after{content:"";position:absolute;left:10px;top:17px;bottom:0;width:1px;background:var(--line)}
.timeline li:last-child::after{display:none}
.timeline li.res::before{background:var(--great)}
.timeline .when{font-size:12.5px;color:var(--muted)}
.comment-body{background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:10px 12px;margin-top:6px;font-size:14px}
.redacted{color:var(--muted);font-style:italic}

/* Permissions matrix */
.perm td,.perm th{text-align:center}
.perm td:first-child,.perm th:first-child{text-align:left}
.perm input{width:18px;height:18px}

/* Reports */
.bars{display:flex;align-items:flex-end;gap:10px;height:180px;padding-top:10px}
.bars .col{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:6px;height:100%}
.bars .stack{width:100%;max-width:46px;display:flex;flex-direction:column-reverse;border-radius:4px 4px 0 0;overflow:hidden}
.bars .lbl{font-size:12px;color:var(--muted)}
.hbar{display:grid;grid-template-columns:140px 1fr 44px;gap:10px;align-items:center;margin:8px 0;font-size:14px}
.hbar .track{height:10px;background:var(--surface-2);border-radius:999px;overflow:hidden}
.hbar .fill{height:100%;background:var(--black)}
:root[data-theme="dark"] .hbar .fill{background:var(--red)}

/* ===== Priority, escalation, notifications ===== */
.b-high{background:var(--needs-50);color:var(--needs)}
.b-escalated{background:var(--black);color:#fff}
.b-escalated::before{background:var(--red)}
:root[data-theme="dark"] .b-escalated{background:#EDEDED;color:#000}
.due{display:block;font-size:12px;color:var(--muted);margin-top:4px;white-space:nowrap}
.due.over{color:var(--needs);font-weight:600}
.esc-banner{display:flex;gap:14px;align-items:flex-start;background:var(--red-50);border:1px solid var(--red);border-left:5px solid var(--red);border-radius:var(--radius);padding:14px 16px}
.esc-banner strong{display:block}
.esc-banner p{margin:4px 0 0;font-size:14px}
.bell{position:relative;display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:50%;border:1px solid var(--line);background:var(--surface);color:var(--ink);cursor:pointer}
.bell svg{width:20px;height:20px}
.bell .count{position:absolute;top:-4px;right:-4px;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:var(--red);color:#fff;font:700 11px/19px var(--font);text-align:center}
.notif-panel{position:absolute;right:16px;top:58px;width:min(380px,calc(100vw - 32px));max-height:70vh;overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);z-index:40}
.notif-panel header{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;border-bottom:1px solid var(--line)}
.notif-panel a.n{display:block;padding:11px 14px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;font-size:14px}
.notif-panel a.n:hover{background:var(--surface-2)}
.notif-panel a.n.unread{border-left:3px solid var(--red);font-weight:600}
.notif-panel .when{display:block;font-weight:400;font-size:12px;color:var(--muted);margin-top:2px}
.top{position:sticky}
.rules{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;align-items:end}
@media (max-width:760px){.rules{grid-template-columns:1fr}}
.timeline li.esc::before{background:var(--red)}